Refund

Your Levelrow subscription is charged on your Shopify invoice, and WaveApp LLC is the party that issues a refund for it.

Seller: WaveApp LLC

Checkout: Shopify

Contact: [email protected]

Product domain: levelrow.com

1. Who charges and who refunds

• You subscribe through Shopify App Pricing, described in the terms. Shopify bills your store, collects the payment and is the merchant for that transaction.
• Shopify does not decide whether an app charge is refunded. WaveApp LLC issues a refund for a Levelrow charge from the Shopify Partner Dashboard.
• Nothing on this page takes away the rights the law where you live gives you.

2. How to ask

Write to [email protected] from the store's own contact address, with the store domain and the invoice date.

We do not offer a voluntary refund window. The subscription is charged month by month on your Shopify invoice; cancel or uninstall at any time and no further month is charged. If a charge is wrong — a month billed after you uninstalled, for example — write to us and we correct it through Shopify's app-charge refund tools.

3. What a refund does

A refund returns money for a charge already paid. It does not, by itself, cancel the subscription: change the plan or uninstall the app in your Shopify admin to stop the next charge.

Your account map, your posted history and your exports stay available while the app is installed. The journal entries Levelrow posted into QuickBooks are yours either way; a refund does not remove them.

4. Contact

[email protected] — WaveApp LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA